WHY CHOOSE SOUL OF NOLA?
Cassandra, owner/operator of Soul of NOLA, has an extensive knowledge of all things New Orleans - music, cuisine, history, art and culture. Cassandra loves being out and about in the Crescent City, and she wants to share her New Orleans with you. Outings are always with Cassandra, unless otherwise indicated.
Formerly the producer of a local variety show, Cassandra is immersed in what is happening in New Orleans. She works closely with the movers and shakers of the city, and can even orchestrate meeting these people.
HOW DO I BOOK A CUSTOMIZED EXCURSION?
Choose which of our already existing tours you want and click the "book now" button on the page, you can choose your desired time and date. You’ll pay ( all tours are paid in advance) using a secure credit card processing system, taxes and fees apply. There will be a short delay, then you will receive a confirmation email - then our time is all yours! We're here to help, and we want you to enjoy your vacation in New Orleans. Please reach out with any questions via email or call: 504-905-4999.
Please note: if Soul of NOLA is on a tour, we won't answer the phone, so kindly leave your information and Cassandra will get back to you as soon as possible. For custom tours, email us, and we'll start the conversation to create the best experience to fit your interests.
WHAT IS THE COST?
Time with Soul of NOLA is booked by the hour, at $100 an hour, there is one $100 additional fee, per tour, for driving tours. This allows us to fit into your specific time & budget needs. There is a 2.5 hour minimum or $250. Food, museum *entrance fees and any other incidental costs are not included. Entry fee is included on an embedded tour on the * Plantation Excursion.
WHAT IS YOUR CANCELLATION POLICY?
All tours except *culinary vacations:
21 days in advance - 100% refund
11 - 20 days in advance - 75% refund
4 - 10 days in advance - 50% refund
Fewer than 72 hours in advance - no refunds
All Soul of NOLA excursions are specifically scheduled for you and often entail detailed coordinating with people and places, which makes last-minute cancellations difficult.
CAN I RESCHEDULE MY TOUR?
We understand that plans change and things come up. We will always do our best to reschedule your time.
Rescheduling: No charge with at least 72 hours prior notice.
Fewer than 72 hours - $50 per excursion to reschedule.
ARE THE TOURS PRIVATE?
Always. The outings are for you and your party.
HOW MANY FOLKS CAN COME ALONG?
The hourly rate is based on your private group of 1-6 people. If your group is larger, additional fees may apply to cover transportation costs. Note: walking tours do not incur additional fees, if it’s walkable, let’s all walk!
IS IT OKAY TO BRING KIDS?
Sure! We love kids and most of our excursions can include the whole family. Keep in mind though, some of the excursions are not geared for young people, for example, "Music- a night out!". Most of the music venues do not allow young people.
SHOULD I TIP?
Gratuities are greatly appreciated if you enjoyed your experience. In fact, it allows us to more generously give back to the businesses we frequent and to the musicians whose music is part of what makes our city so special.
WHAT IS "NOLA"?
It's an abbreviation for New Orleans, Louisiana.